Shipping, Returns, Refunds

Shipping and Handling: Provider, Charges, Timing; Lost, Stolen or Damaged Items

We use the United States Postal Service (USPS) to deliver orders. The cost of shipping within the contiguous 48 United States and the District of Columbia is included in the unit price. The shipping cost to Hawaii, Alaska, Canada, UK, Europe, Asia and other destinations is quoted at cost for your approval prior to final order processing and invoiced separately.

Products are made to order and may take two or more days to complete depending on material availability.

We seek the lowest cost USPS shipping rate which may mean the slowest delivery time. Within the 48 contiguous United States and the District of Columbia transit time is approximately one week. You will be notified when your order has been processed; it will be shipped within a couple of days. You may request a tracking number via Customer Service.

We do not insure shipments. You are responsible for contacting USPS regarding any claims for damaged and/or lost shipments via their Find Missing Mail processes. Customer Service can provide the tracking number.  Please contact Customer Service to request a possible replacement item at a discount; you must provide photos of the damaged shipping box and item.

Shipping Limitation

When an order is placed, it will be shipped to an address designated by you as long as that shipping address is serviceable by USPS.  We are not responsible for issues caused by incorrect billing/shipping information provided by the customer upon checkout. We are not responsible for delayed shipments caused by the shipping carrier. 

Return for Refund

Despite posted cautions that floormats with snaps or toggles may impact satisfactory installation or you find you cannot safely access the product from the driver’s seat you may desire to return the product for a refund.

The first step is to notify us via email at goes2xi@gmail.com to discuss potential work arounds. If no mutually satisfactory solution is found you may return the product in as-new, re-sellable condition, which will be determined by the Company upon receipt. We recommend you use the original shipping box (13”x9”x6”) or similar, carefully wrap the product, and stuff the box with protective material to prevent damage in transit.  Ship to Goes2xi c/o Oliver Avenue LLC, 4916 Oliver Avenue South, Minneapolis, MN 55419. A full or partial refund will be processed depending upon condition when received.

Version 1.3 March 2025